GDPR

Privacy Policy

1. Responsible body
Responsible for the processing of your personal data is:
Marielle Plößl, Columbusgasse 2/4, 1100 Vienna, Austria, hello@pet-oracle.com

2. Collection and processing of personal data
We process personal data only to the extent permitted by law or with your consent. This includes, for example:
- Name, email address, address (for orders)
- Payment information (for purchases)
- IP address and technical data (when visiting the website)

3. Purposes of processing
- Processing orders
- Newsletter dispatch (only with consent)
- Customer Service & Communication
- Analysis and optimization of the website

4. Legal basis
- Performance of the contract (Section 6 (1) (b) GDPR)
- Consent (Section 6 (1) (a) GDPR)
- Legitimate interest (Section 6 (1) (f) GDPR)

5. Sharing of data
We will only pass on your data if this is necessary for the fulfilment of the contract (e.g. shipping service providers, payment providers) or if this is required by law.

6. Cookies & Tracking
We use cookies and meta pixels to enable website functionality and measure ad performance. You can refuse cookies via your browser settings.

7. Your rights
You have the right at any time to:
- Information about your stored data
- Correction, deletion or restriction of processing
- Revocation of your consent
- Complaint to the Data Protection Authority (Austria)

8. Contact
If you have any questions about data protection, please contact: hello@pet-oracle.com